1. Data Controller
- Controller: Neutroon Technologies, S.L. (confirm legal name)
- NIF: B01869544
- Address: Jordi Girona 1, Edificio K2M, Oficina K103, 08034 Barcelona, Spain
- Email: info@neutroon.com
- A Data Protection Officer has [not been appointed / been appointed: contact ___]. [CONFIRM]
2. What data we collect
- Information you provide via our forms (trial / contact / OEM enquiry): full name, work email, company, role/job title, country, message, inquiry type, and any other information you choose to include.
- Technical data: collected automatically through cookies and similar technologies (see Section 8), which may include IP address, browser and device type, and usage data. [Confirm what analytics, if any, you run.]
3. Purposes and legal bases
| Purpose | Legal basis (GDPR) |
|---|---|
| Respond to your enquiries and provide requested trials, information or demos | Pre-contractual measures taken at your request (Art. 6.1.b) and/or your consent (Art. 6.1.a) |
| Manage a commercial or contractual relationship | Performance of a contract (Art. 6.1.b) |
| Send commercial communications about our products | Your consent (Art. 6.1.a), or legitimate interest for existing customers regarding similar products (Art. 6.1.f) |
| Website security, maintenance and analytics | Legitimate interest (Art. 6.1.f); consent for non-essential cookies (Art. 6.1.a) |
4. Recipients and processors
We share personal data only with service providers that act as data processors on our behalf, under a data-processing agreement and our instructions. These currently include: [CONFIRM/COMPLETE]
- Customer relationship management (CRM): Attio
- Website hosting / build platform: [Lovable / Vercel / other]
- Web analytics: [provider, if any]
We do not sell personal data. We may disclose data where required by law or competent authorities.
5. International transfers
Some of our providers are located outside the European Economic Area (e.g., in the United States). Where data is transferred internationally, it is protected by appropriate safeguards under the GDPR, such as the European Commission's Standard Contractual Clauses and/or an adequacy decision. [Confirm the safeguards with each provider.]
6. Retention
We keep personal data only as long as necessary for the purposes for which it was collected and to comply with legal obligations. Enquiry data is retained for up to [e.g., 24 months] from the last contact unless an ongoing relationship requires otherwise. [Confirm period.]
7. Your rights
You have the right to access your personal data and to request its rectification or erasure, to restrict or object to processing, to data portability, and to withdraw consent at any time (without affecting prior lawful processing). To exercise these rights, email info@neutroon.com, indicating the right you wish to exercise. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) if you consider your rights have not been respected.
8. Cookies
This website uses cookies and similar technologies. Strictly necessary cookies are used to operate the site. [If you use analytics, embedded maps, or other non-essential cookies, they are only set with your consent, and a cookie-consent banner is required.] You can manage your preferences through the cookie banner and your browser settings. [Add a short cookie table / link to a Cookie Policy if non-essential cookies are used.]
9. Changes to this policy
We may update this Privacy Policy from time to time. The version in force is the one published on this website, dated above.